Stay Connected For Non-Stop Productivity, From Anywhere..
Being on the road no longer means being out of the office.
Each staff member has just one number that customers use to reach them in any location, on any device. Route all calls through your office to assure privacy.
Reduce carrier charges by placing calls over available WiFi. And give remote and mobile staff in-office capabilities from virtually any device, including access to the corporate directory, conference control, presence, and instant messaging. Your staff can use an IP Phone at home—without the VPN overheads—enabled by Avaya Session Border Controller.
Expand Your Customer Engagement Capabilities
Improve customer experience and contact centre agent efficiency by adding powerful, affordable, multichannel functionality for voice, email, web chat, SMS, and fax to your contact centre. Turn a cost centre into a profit centre by using agent downtime to automatically initiate outbound upsell calling campaigns. Whether you choose a cloud or on-premise model, Avaya IP Office offers complete contact centre solutions that grow with you: